Zebra Printer Setup and Troubleshooting for Windows

These instructions will guide you through setting up and troubleshooting your Zebra printer for printing 4x6 shipping labels on a Windows device.

Step 1: Open Printer Settings

  1. Open Windows Settings and go to Printers & Scanners.

  2. Select your Zebra Printer and click Manage.

Step 2: Adjust Printing Preferences

  1. Click Printing Preferences.



  2. Under the Options tab, find the Size section:
    • Set the label width to 4.00 and the height to 6.00.
    • In Unprintable Area, set all margins to 0.00.
    • Click the Stocks dropdown:
      • If a 4x6 stock option is available, select it.
      • If not, leave it as User Defined.
  3. If labels are not printing dark enough:
    • Adjust the Darkness setting to 12 or 13.
    • If print quality does not improve, clean the printhead on your printer.
    • Note: Increasing darkness may slow down print speed.
  4. Click Apply to save the changes.

Step 3: Set Dithering

  1. In Printing Preferences, go to the Dithering tab.
  2. Change the dithering type to None to prevent blurry barcodes or distorted images, especially for PNG files.
  3. Click Apply, then OK.

Step 4: Adjust Printer Properties

  1. In the Manage menu, select Printer Properties.


  2. Go to the Advanced tab and click Printing Defaults.
  3. Ensure the following settings match your preferences:
    • Width: 4.00, Height: 6.00 (for a 4x6 label)
    • Unprintable Area: Set all margins to 0.00.
  4. Click Apply.

  5. Select the Dithering tab and set dithering to None.
  6. Click Apply, then OK to save the settings and close the Zebra Printing Properties window.

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Step 5: Test the Printer

Print a test label. If the label does not print correctly, follow the troubleshooting steps below.

Step 6: Calibrate the Printer

  1. Press and hold the green button on your printer.
  2. Keep holding until the button flashes three times, then release it.
  3. Print a test label. If calibration does not fix the issue, proceed to the next step.

Step 7: Reset the Printer

  1. Press and hold the green button again.
  2. Wait until it flashes four times, then release it. This performs a full reset.
  3. Print a test label to check if the issue is resolved.

Step 8: Contact Support

If the printer is still not functioning correctly, contact Zebra Printer Support for further assistance.