---
title: Transactions, Documents & Receipts
description: See all your eHub charges and reloads. Search transactions, export reports, and download invoices, monthly statements, and payment receipts as PDFs.
---

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# Transactions, Documents & Receipts

See every charge and reload. Download invoices, statements and receipts.

**Before you start:** You need **Owner** access.

### **See Your Transactions**

1. Go to **Finance → Payments → Transactions**.
2. Click **Cash** or **Credit**.
3. Set the dates.
4. Want only one kind? Pick it in **Select Transaction Type**.

### **Find a Transaction**

1. Type a transaction ID, shipment ID or tracking number in the search bar.
2. Pick the match from the list.

![wallet-transactions-quick-search](https://knowledge.ehub.com/hs-fs/hubfs/wallet-transactions-quick-search.gif?width=670&height=447&name=wallet-transactions-quick-search.gif)

### **Use Advanced Search**

1. Click the arrow at the right end of the search bar.
2. Click **+ New Search Filter**.
3. Pick a filter: **Transaction ID**, **Carrier**, **Tracking Number** or **Shipment ID**.
4. Type or pick what you're looking for.
5. Need more than one filter? Add another. Pick **All** to match every filter, or **Any** to match at least one.
6. Click **Search**.

![wallet-transactions-advanced-search](https://knowledge.ehub.com/hs-fs/hubfs/wallet-transactions-advanced-search.gif?width=670&height=447&name=wallet-transactions-advanced-search.gif)

Type the whole number. Part of a number won't work. For Carrier, you can pick is or is not. To start over, click the × in the search bar. Search only looks inside the dates you picked.

### **Download a Report**

1. Click the **Export** icon (the arrow above the list).
2. Pick **Export Selected**, **Export Current Page** or **Export All Records**.
3. Want shipment details? Check **Include Shipment Detail in Export**.
4. Click **Export**. We email you a download link.

Need everything? Use **Export All Records**. See [Transaction Reports](https://knowledge.ehub.com/how-to-access-transaction-reports?hsLang=en) for every column in the report.

![wallet-transactions-export](https://knowledge.ehub.com/hs-fs/hubfs/wallet-transactions-export.gif?width=670&height=447&name=wallet-transactions-export.gif)

### **Find an Invoice, Statement or Receipt**

1. Go to **Finance → Payments → Documents**.
2. Pick a document type and dates.
3. Click the document ID to open the PDF.

![wallet-documents-find-invoice](https://knowledge.ehub.com/hs-fs/hubfs/wallet-documents-find-invoice.gif?width=670&height=447&name=wallet-documents-find-invoice.gif)

| **Document** | **What it is** |
| --- | --- |
| Invoice | Your eHub plan bill |
| Statement | A monthly summary for eHub Cash or eHub Credit |
| Card reload receipt | Proof that money was added to your eHub Cash or eHub Credit |
| Failed payment receipt | Shows a payment that didn't go through |

### **What's on an Invoice**

Who it's billed to, the invoice number and due date, what you're paying for, and the total.

![](https://knowledge.ehub.com/hs-fs/hubfs/undefined-Oct-21-2026-04-59-47-6143-PM.png?width=500&height=644&name=undefined-Oct-21-2026-04-59-47-6143-PM.png)

### **What's on a Statement**

Your starting and ending balance, money added, adjustments and transactions for the month. Credit statements also show your credit limit.

![](https://knowledge.ehub.com/hs-fs/hubfs/undefined-Oct-21-2026-04-59-48-3604-PM.png?width=500&height=686&name=undefined-Oct-21-2026-04-59-48-3604-PM.png)

### **Get an Email for Every Reload**

1. Open your **User Settings**.
2. Turn on **Card Reload**.

### **Need a Refund?**

Email **support@ehub.com**.

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