---
title: Orders Export Report
description: This document provides step-by-step instructions for using both standard and advanced search options, as well as exporting data from the Orders report in Ship. Select a category from the left-hand men
---

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# Orders Export Report

This document provides step-by-step instructions for using both standard and advanced search options, as well as exporting data from the Orders report in Ship.

### **How to Access the Orders Report**

**1.** Navigate to **Ship \> Orders** to access your orders.

**2. Select an Order Category**

Select a category from the left-hand menu to filter orders by type.

Categories include:

- **Unfulfilled:** Orders that have not been processed for shipping.
- **Needs Review:** Orders that require additional attention, such as missing information or errors.
- **Fulfilled:** Orders that have been completed and shipped.
- **Canceled:** Orders that have been canceled and are no longer active.
- **Batches:** Grouped orders for processing in bulk.
- **All:** View all orders regardless of status.

**3. Search: Standard vs. Advanced**

You can do a standard or an advanced search:

    **A. Standard Search**        Enter relevant search terms (e.g., order number, recipient name, or item details) to filter results         
        within the selected category.

       ![](https://knowledge.ehub.com/hs-fs/hubfs/Screenshot%202025-02-13%20at%2011-13-12%E2%80%AFAM-png.png?width=600&height=68&name=Screenshot%202025-02-13%20at%2011-13-12%E2%80%AFAM-png.png)

    
 **B. Advanced Search**      When you click in the search bar to enter your search parameters, an advanced search option will    
      drop down. Click ‘Advanced Search’ to access more filtering options.![](https://knowledge.ehub.com/hs-fs/hubfs/Screenshot%202025-02-13%20at%2011-13-57%E2%80%AFAM-png.png?width=600&height=156&name=Screenshot%202025-02-13%20at%2011-13-57%E2%80%AFAM-png.png)

Once you enter your search parameters, hit enter for the standard search or click ‘Search’ for the advanced search. The packages that fit within those parameters will populate on the screen.

**4. Exporting and Downloading Reports**

- **Initiate Export**After filtering or searching for orders, click the Export icon ![](https://knowledge.ehub.com/hs-fs/hubfs/Screenshot%202025-02-13%20at%2011-28-59%E2%80%AFAM-png.png?width=20&height=17&name=Screenshot%202025-02-13%20at%2011-28-59%E2%80%AFAM-png.png)
- **Download the Report**After the export is initiated, a green confirmation banner will display at the bottom of the screen. Click **‘Download CSV Export**’ to save the file.

### **Understanding the Orders Report Columns**

The CSV file contains detailed order data with fields such as:

1. **Order Number:** A unique identifier for each order.
2. **Recipient Name:** The name of the customer or recipient for the order.
3. **Item Details:** A description of the order contents.
4. **Package Type:** The packaging format used.
5. **Weight:** The weight of the package.
6. **Date:** The date the order was created.

### **Multi-Account Export Options (Parent Accounts)**

When initiating an export from an account that has linked sub-accounts and you select the "All pages" option, you will be presented with a checkbox to **Include Sub-Accounts**.

- Selecting this checkbox compiles order records from your parent account and all linked sub-accounts into a single consolidated file.
- Leaving this checkbox unchecked exports only orders belonging directly to the parent account.

![Screenshot 2026-09-23 at 11.44.19 AM - Nathan Crawford](https://knowledge.ehub.com/hs-fs/hubfs/Screenshot%202026-09-23%20at%2011.44.19%20AM%20-%20Nathan%20Crawford.png?width=390&height=316&name=Screenshot%202026-09-23%20at%2011.44.19%20AM%20-%20Nathan%20Crawford.png)

### **Key Interface Elements**

1. **Company Selector**Displays the current company or sub-account. Use the dropdown to switch between accounts.
2. **Order Segment Menu**Select which segment to search in (e.g., “Needs Review,” “Unfulfilled”).
3. **Search Bar**Enter search terms to filter orders in the chosen segment.
4. **Export Icon**Click the **Export** icon (upward-pointing arrow) to export the report.
5. **Green Confirmation Banner**Appears after export initiation. Click **Download CSV Export** to download the report. 
   
   ![](https://knowledge.ehub.com/hs-fs/hubfs/Ship%20Orders%20Export-jpg.jpeg?width=600&height=362&name=Ship%20Orders%20Export-jpg.jpeg)

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