Scales in eHub Ship

Requirements

  • An active Professional, Premium, or Enterprise subscription.
  • QZ Tray installed (no additional software is required).
  • Scales can connect via USB or Bluetooth.

Benefits

  • Avoid shipping adjustments by entering precise weights.
  • Ensure accuracy for every shipment, reducing errors and costs.

Setup Instructions

  1. Log in to app.ehub.com
  2. Go to Settings (bottom-left corner).
  3. Select QZ Tray.
  4. From the dropdown, choose your connected scale.

  • A green dot indicates the scale is connected.
  • A red dot means the scale is not connected. 



Using the Scale on Orders

  • On the Order Details page, toggle the scale switch on to capture a live weight.
  • When enabled:
    • The weight displays in blue.
    • Live weight overrides any weight pulled from your store or inventory.
  • Toggle the switch off to stop using the scale.

    ascreenshot7 - Eden Collings