---
title: Premium Analytics
description: Premium Analytics is an advanced reporting and insights suite within eHub. It gives customers visibility into their shipping activity, benchmarking against industry peers, and tools to identify opport
---

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# Premium Analytics

### **Benchmarking**

**Overview**Benchmarking compares selected shipping metrics with an industry comparison group. Use it to see how your results compare with the benchmark available for your account.

**What You’ll See**

- **Pickup Time:** Percentage of shipments picked up within 48 hours, alongside comparison values.
- **Adjustment Shipment Blend:** Percentage of shipments with adjustments, with benchmark comparisons.
- **Short Distance Blend:** Share of shipments classified as short distance, with benchmark comparisons.
- **Charts and Tables:** Breakdowns that show how the selected metric compares with the displayed industry values.

 

![](https://knowledge.ehub.com/hs-fs/hubfs/undefined-Nov-09-2026-04-16-49-5909-PM.png?width=2048&height=722&name=undefined-Nov-09-2026-04-16-49-5909-PM.png)

 

**How to Use It**

1. Select the account and comparison option available in the dashboard.
2. Review each metric alongside its benchmark.
3. Use the charts and tables to examine the metric breakdowns.

 

### **Transit Analyzer**

**Overview**Transit Analyzer lets you examine delivery results by carrier service, ship-from location, and destination. Use it to compare delivery timing across locations and service types.

**Filters and Controls**

- **Service Filter:** Select the carrier service to review.
- **Ship-From Location:** Limit the results to a particular origin.
- **Zone Filter:** Select destination zones.
- **Date Range:** Choose the shipment period.
- **Target Number of Days:** Set the delivery-day value used in the dashboard’s transit analysis.

**What You’ll See**

- **Transit Performance Summary:** Total delivered shipments and delivery counts or percentages within the displayed day ranges.
- **Transit Analyzer Map:** Geographic view of transit performance by state.
- **Transit Performance by Service:** Comparison of transit results across services.
- **Transit Performance by Zone and State:** Destination-level breakdowns.
- **Transit by ZIP:** A table with origin and destination ZIP codes and service details.

**![](https://knowledge.ehub.com/hs-fs/hubfs/undefined-Nov-09-2026-04-16-49-9964-PM.png?width=2048&height=1194&name=undefined-Nov-09-2026-04-16-49-9964-PM.png)**

 

**How to Use It**

1. Choose the service, origin, destination zones, and date range.
2. Set the target number of days for the analysis.
3. Review the summary to understand overall delivery results.
4. Compare the service, zone, state, and ZIP views to identify differences by destination.

 

### **Exception Tracking**

**Overview**Exception Tracking provides a dashboard for reviewing carrier-level summaries and shipment tracking details related to exceptions.

**What You’ll See**

- **Carrier Summary:** Shipment totals and other displayed measures grouped by carrier.
- **Shipment Details:** A table with package-level tracking and shipment information.
- **Undeliverable and Return Packages:** A section for shipments identified as undeliverable or returned.

**How to Use It**

1. Open Exception Tracking under Analytics.
2. Review the carrier summary for high-level activity.
3. Use the shipment table to locate a shipment and review its tracking details.
4. Review the undeliverable and return section for shipments requiring follow-up.

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