Skip to content
English
  • There are no suggestions because the search field is empty.

Managing Payment Methods

Save your credit cards and bank accounts. Then pick which one pays for each thing.

Before you start: You need Owner access. Go to Finance → Payments → Wallet.

Add a Credit Card

  1. In the Payment Methods section, click Add New.
  2. Click Credit Card.
  3. Type your credit card details.
  4. Click Add Payment Method.

Add a Bank Account

  1. Click Add New.
  2. Click Bank Account.
  3. Type your bank details.
  4. Click Add Payment Method.

wallet-add-payment-method

Good to know

  • Bank accounts have no fee. Credit cards have a small fee.
  • Money from a bank account takes 3–5 business days to be ready.
  • Bank accounts can't pay for subscriptions.
Update a Credit Card

Got a new credit card or a new expiration date?

  1. Click Edit on the old credit card.
  2. Type the new credit card details.
  3. Click Save.

The new credit card takes over everything the old one paid for.

Remove a Credit Card or Bank Account
  1. Click Remove.
  2. Not being used? Confirm, and you're done.
  3. Being used? Click Select Payment Method and pick a new one.
  4. Click Replace.

wallet-remove-payment-method-in-use

Choose What Each One Pays For

eHub Cash, eHub Credit and Subscriptions can each use a different credit card or bank account.

Pays for

Credit Card

Bank account

eHub Cash

Yes

Yes

eHub Credit

Yes

Yes

Subscriptions

Yes

No


eHub Cash

  1. In the eHub Cash section, click ⋮ and then Edit.
  2. Under Payment Method, click Change.
  3. Click Select on the one you want.
  4. Check the box to agree to the terms.
  5. Click Save.

wallet-change-ehub-cash-payment-method

eHub Credit

  1. In the eHub Credit section, click ⋮ and then Edit.
  2. Under Payment Method, click Change.
  3. Click Select on the one you want.
  4. Check the box to agree to the terms.
  5. Click Save.

Subscriptions

  1. In the Subscriptions section, click ⋮ and then Payment Method.
  2. Click Select on the credit card you want.

One credit card pays for all your plans.

wallet-change-subscription-payment-method

Expired Credit Cards

  • We email you when a credit card expires.
  • Update it with Edit so your payments don't fail.
  • You can't pick an expired credit card to pay for anything.

Quick Answers

I added a new credit card. Why is my old credit card still being charged? Adding a credit card only saves it. Pick it under "Choose What Each One Pays For," or use Edit on the old credit card.

Why can't I pick my bank account for subscriptions? Subscriptions can only be paid by credit card.

Can I use a different credit card for each plan? Not yet. One credit card pays for all your plans.

Need Help?

Email support@ehub.com.