This guide explains how to configure label printing preferences in eHub Ship.
Label Settings
Selecting a Label Access Method
Choose your preferred method for accessing labels created in eHub Ship:
- Browser: Opens a print window in your browser for selecting a printer and other options. Specify the paper size if using a browser.
- Download: Downloads a PDF version of the label for offline access or later printing. Select a paper size if choosing download.
- QZ Tray: Enables direct printing from a designated printer. Download the QZ Tray software from the QZ Tray tab within eHub Ship. Configure your printer settings from either the QZ Tray tab or the documents tab. Select the appropriate label format type (e.g., ZPL for Zebra printers, PDF for others or letter-sized paper) if using QZ Tray.
- Ask: Prompts you to choose from the above options each time you print a label.
Selecting Additional Documents to Print
Decide what additional documents to print alongside your labels:
- Packing Slip: Includes a packing slip with every label printed.
- Commercial Invoice: Prints an invoice for each international label created.
Enabling One-Click Buy & Print
Toggle on or off “One-Click Buy & Print.” When enabled, labels are automatically printed upon purchase.
3PL Accounts with Multiple Accounts
If you are a 3PL managing multiple accounts in eHub Ship, you can simplify label setup by selecting the checkbox labeled “Use (parent account) Label Options.” This inherits the label settings from your parent account, saving you time and ensuring consistency.
Remember to save your changes to apply your preferences.
Create a Return Label
Step 1: Log in to eHub Ship
Log in to your eHub Ship account at app.ehub.com.
Step 2: Open the Order
- Go to Ship > Orders using the left-hand navigation menu.
- Find and click on the order you’d like to create a return label for.
Step 3: Create the Return Label
- Scroll to the bottom of the order details page.
- Click the + Create Return Label button.
Step 4: Enter Package Information
- In the return label section, select a Package Type from the dropdown.
- If you choose a predefined package, dimensions will auto-fill.
- For custom packaging, manually enter the dimensions.
Step 5: Verify Addresses
- The From and To addresses will auto-populate based on the original order.
- Make edits if needed before proceeding.
Step 6: Select Shipping Preferences
- Use the Rate Shop Rules dropdown to choose your preferred shipping speed (if applicable).
- Add any additional delivery options, such as insurance or signature confirmation.
Step 7: Calculate and Purchase the Label
- Click Calculate Shipping Rates.
- Review the available return shipping options.
- Select your preferred carrier and service level, then click Buy & Print.
That’s it!
Your return label is now ready to print and include with the outbound shipment—or email directly to the customer.