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      Setting Fees and Billing Schedules

      Need schedules? Jump to How to Set Billing Schedules

      How to Set Fees

      Effortlessly configure fees for all or select clients, either in bulk or individually, with these straightforward steps:

      Step 1: Navigate to Settings

      Access Fee Settings:

      Go to the “Billing” section and select Fees.

      Step 2: Create a New Fee

      Click on New Fee.


      Choose the Type of Fee:

        • Packaging Materials: A flat fee per package used.

        • Label Fee: Covers your label costs.

        • Package Type Fee: Additional fee added to your client’s invoice whenever a specific package type is used. This is in addition to any packaging materials fees.

        • Pick & Pack (First Item): Fee for the first item in each order fulfilled.

        • Pick & Pack (Additional Items): Fee for every additional item fulfilled per order after the first.

        • Custom Fee: Configurable fee that can be applied once per billing period, once per day, once per fulfillment, or once per package.

      Step 3: Customize Fee Description

      Edit the “Description” field to customize how the fee appears on your clients’ invoices.

      Step 4: Assign Fees to Accounts

      Choose the account(s) to which the fee will apply.

      Step 5: Apply to New Accounts (Optional)

      To automatically apply the fee to any future accounts, check the Apply to all new accounts box.


      Save and Repeat

      Save your settings and repeat these steps for any additional fees you wish to create.

      SKU Fee Configuration

      The SKU Fee, found under Ship > Inventory > Products, is an optional charge applied to each SKU (Stock Keeping Unit) per fulfillment. This feature allows you to specify an additional fee associated with handling or specific services related to the SKU.

      Fields:

      • SKU Fee (Optional):

        • Amount: Enter the amount you wish to charge for each fulfillment of this SKU. This fee is added to the total cost for each order that includes this SKU.

        • Frequency: Default is Per Fulfillment, meaning the fee is charged each time the SKU is fulfilled. Ensure this reflects your intended billing strategy.

        • Fee Description (Optional): Add a label for the SKU Fee (e.g., “Special Handling Fee”). This description will appear on invoices, helping clients understand the nature of the charge.

      How to Set Up:

      1. Enter the fee amount.

      2. Add a clear description.

      3. Save changes.

      How to Set Billing Schedules

      Follow these steps to create a billing schedule for your clients, either individually or in bulk:

      Step 1: Navigate to Settings

      1. Access Schedule Settings:
        • Under the “Billing” section, select Schedule.
      2. Create a New Schedule
        • Click on New Schedule.
      3. Select Accounts
        • In the “Accounts” section, choose all the sub-accounts you want to include in the new schedule.
        • Note: Each account can only have one schedule assigned.
      4. Apply to New Accounts (Optional)
        • Check Apply to all new accounts if you want the schedule to apply automatically to future accounts.
      5. Set Billing Period End Date
        • Choose the desired end date for sub-accounts (three preset options or Custom).
        • Invoices generate at 1:00 AM MT the morning after the selected billing period end date.
      6. Specify Payment Terms
        • Enter the number of days clients have to pay the invoice (shown on the PDF invoice).
          Save and Repeat
      7. Save your settings and repeat these steps for any additional schedules.