Creating a return label in eHub Ship is fast and straightforward. Just follow these simple steps to generate and print a return label for any existing order.
Step 1: Log in to eHub Ship
Log in to your eHub Ship account at app.ehub.com.
Step 2: Open the Order
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Go to Ship > Orders using the left-hand navigation menu.
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Find and click on the order you’d like to create a return label for.
Step 3: Create the Return Label
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Scroll to the bottom of the order details page.
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Click the + Create Return Label button.
Step 4: Enter Package Information
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In the return label section, select a Package Type from the dropdown.
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If you choose a predefined package, dimensions will auto-fill.
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For custom packaging, manually enter the dimensions.
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Step 5: Verify Addresses
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The From and To addresses will auto-populate based on the original order.
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Make edits if needed before proceeding.
Step 6: Select Shipping Preferences
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Use the Rate Shop Rules dropdown to choose your preferred shipping speed (if applicable).
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Add any additional delivery options, such as insurance or signature confirmation.
Step 7: Calculate and Purchase the Label
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Click Calculate Shipping Rates.
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Review the available return shipping options.
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Select your preferred carrier and service level, then click Buy & Print.
That’s it!
Your return label is now ready to print and include with the outbound shipment—or email directly to the customer.