---
title: "Getting Started with eHub Ship: Basic Plan"
description: Set up your eHub Ship account, connect your store, and start shipping in just a few steps.    1.   In app.ehub.com, click the Settings (gear) icon in the bottom-left corner.    2.   Select Subscriptio
---

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3. [Getting Started & Onboarding](https://knowledge.ehub.com/ship?hsLang=en#getting-started-onboarding)

# Getting Started with eHub Ship: Basic Plan

Set up your eHub Ship account, connect your store, and start shipping in just a few steps.

### **Step 1: Start Your Free Trial**

   1.   In **[app.ehub.com](https://app.ehub.com/home/index?customer_id=1)**, click the **Settings (gear)** icon in the bottom-left corner.

   2.   Select **Subscriptions**, then click **Move to Implementation** under Ship.

![](https://knowledge.ehub.com/hs-fs/hubfs/START%20YOUR%20FREE%20TRIAL%202-png.png?width=600&height=421&name=START%20YOUR%20FREE%20TRIAL%202-png.png)

  3.   Choose **Annually** or **Monthly**, then click **Select** under the Basic Plan.

![](https://knowledge.ehub.com/hs-fs/hubfs/START%20YOUR%20FREE%20TRIAL%201-png.png?width=350&height=460&name=START%20YOUR%20FREE%20TRIAL%201-png.png)

   4.    Agree to the terms.

   5.    Click **Confirm Subscription** and enter your billing details.

> To manage your subscription, go to **Settings \> Payments** to update billing info or view payment history.

### **Step 2: Connect Your Store(s) to eHub Ship**

#### Why this matters:

Connecting your store lets you seamlessly import orders into eHub Ship—saving time, reducing errors, and enabling smooth shipping operations.

**To connect a store:**

1. Go to **API \> Settings \> Stores**
2. Click **New Order Store**
3. Enter your store name and select the type under **Service**
4. Follow the remaining prompts
5. Click **Authorize** if prompted. Otherwise, click **Save**

> *For more details on connecting specific store types, visit the [Store Integrations](https://knowledge.ehub.com/ship?hsLang=en#store-integrations)section.  
> <https://knowledge.ehub.com/connecting-ecommerce-stores-in-the-ehub-ui?hsLang=en>*

### **![](https://knowledge.ehub.com/hs-fs/hubfs/CONNECTING%20STORES-png.png?width=600&height=509&name=CONNECTING%20STORES-png.png) Step 3: Pre-Save Package Types**

#### Why this matters:

Pre-saving package types ensures accurate rates, reduces manual entry, and speeds up your shipping workflow.

**To set up packages:**

1. Go to **Settings \> Account \> Packages**
2. Use preset USPS options or click **+ New Package** to create your own
3. Enter package name, type, dimensions, and weight
   
     - **Additional Weight** = weight of empty packaging
     - **Total Weight** = overrides item weight, if consistent

> *See [Setting Up Packages in eHub Ship](https://knowledge.ehub.com/setting-up-packages-in-ehub-ship?hsLang=en) for step-by-step details.*

### **![](https://knowledge.ehub.com/hs-fs/hubfs/Step%203-png.png?width=600&height=406&name=Step%203-png.png)**

### **Step 4: Creating & Importing Orders**

#### Why this matters:

Importing or uploading orders eliminates manual entry and scales your order volume with ease.

**To get started:**

1. Click the **Ship** tab in the top-left menu
2. Choose how to create an order:
   
     - Click the **+ icon** for manual entry
     - Import from a connected store
     - Upload a .CSV file
3. Customize field mapping and reuse previous settings
4. Enable the **Details Pane** (top-right) to manage orders in bulk

> *See [Managing Orders in eHub Ship](https://knowledge.ehub.com/managing-orders-in-ehub-ship?hsLang=en) for full instructions.*

### **![](https://knowledge.ehub.com/hs-fs/hubfs/Step%204-png.png?width=600&height=333&name=Step%204-png.png)**

### **Step 5: Order Management & Label Creation**

#### Why this matters:

Managing and labeling orders ensures they’re shipped accurately and on time.

**To process and ship an order:**

1. View orders by status (left sidebar)
   
     - Order statuses are displayed in the left sidebar. For a breakdown of each status, refer to the [Order Status Guide.](https://knowledge.ehub.com/order-status-guide?hsLang=en)
2. Select an order
3. Verify details: package type, dimensions, weight, sender and recipient
4. Click **Calculate Shipping Rates**
5. Select a carrier/service, then click **Buy & Print**
6. Choose your printing method (select **Don’t Ask Again** to save settings)

> *More details available in [Shipping an Individual Order](https://knowledge.ehub.com/shipping-an-individual-order?hsLang=en).*

*![](https://knowledge.ehub.com/hs-fs/hubfs/setp%205-png.png?width=600&height=475&name=setp%205-png.png)*

---

### **Voiding Labels & Creating Return Labels**

#### **Voiding a Label**

1. Select the order
2. Scroll to the bottom, click the **Trash Can icon**
3. Select a new order status (default is Fulfilled)
4. Click **Void Label**

> *See [Voiding Labels in eHub Ship](https://knowledge.ehub.com/voiding-labels-in-ehub-ship-1?hsLang=en) for full instructions.*

#### **Creating a Return Label**

1. Select the order
2. Scroll to the bottom
3. Click **Create Return Label**

> *For a detailed walkthrough, see [How to Create a Return Label in eHub Ship](https://knowledge.ehub.com/label-settings?hsLang=en).*

*![](https://knowledge.ehub.com/hs-fs/hubfs/creating%20a%20return%20label-png.png?width=350&height=529&name=creating%20a%20return%20label-png.png)*

---

### **Step 6: Manifest Creation**

#### Why this matters:

A Manifest consolidates all daily shipments—speeding up carrier pickups and providing proof of shipment.

**To generate a Manifest:**

1. Go to **Ship \> Manifests**
2. Select **From Address** and **Carrier**
3. Choose the packages
4. Click **Manifest** to generate

> *See the [Creating and Managing Manifests in eHub Ship](https://knowledge.ehub.com/creating-and-managing-manifests-ship?hsLang=en) article for more info.*

*![](https://knowledge.ehub.com/hs-fs/hubfs/manifests-png.png?width=600&height=334&name=manifests-png.png)*

### **Step 7: Shipment Analytics & Reports**

#### Why this matters:

Analytics help track spend, improve efficiency, and guide better business decisions.

**To access analytics:**

1. Go to **Analytics** from the left-hand navigation
2. Explore key dashboards:
   
     - **Shipment Spend**: Monitor shipping costs
     - **Shipping Volume & Packages**: Track usage trends
     - **Shipping Zones**: Uncover regional performance
     - **Home Dashboard**: View high-level metrics

> *Learn more in [Hub Analytics: Overview & Benefits](https://knowledge.ehub.com/why-ehub-analytics-added-value?hsLang=en).*

*![](https://knowledge.ehub.com/hs-fs/hubfs/analytics-png.png?width=600&height=408&name=analytics-png.png)*

#### **Need More Help?**

Visit our [Knowledge Base](https://knowledge.ehub.com?hsLang=en) for step-by-step guides, FAQs, and troubleshooting resources.

**Happy Shipping!**  
*– The eHub Team*

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