Follow these steps to connect your BigCommerce store to eHub Ship:
Step-by-Step Instructions
- Log in to eHub Ship
Visit the eHub Ship website and log in with your credentials. - Navigate to Stores Settings
Go to Settings > Stores in the left-hand navigation menu. - Add a New Store
Click the New Order Store button. - Enter Store Details
Enter a unique name for your store.
Select BigCommerce from the Store Type dropdown menu. - Log in to BigCommerce
Open a new tab and log in to your BigCommerce store using admin credentials. - Go to Store-Level API Accounts
Navigate to Settings > Store-Level API Accounts. - Create a New API Account
Click Create API Account. - Fill Out API Account Details
Fill in the Name field.
Copy the API Path to your clipboard. - Paste API Path in eHub
Switch back to eHub and paste the API path into the URL field. - Set BigCommerce API Permissions
In BigCommerce, set the following permissions:-
- Customers: Read-only
- Orders: Modify
- Order Transactions: Read-only
- Products: Modify
- Store Locations: Read-only
- Store Inventory: Modify
- Fulfillment Methods: Read-only
- Order Fulfillment: Modify
- Click Save
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- Paste Client ID in eHub
Copy the Client ID from BigCommerce and paste it in the Client ID field in eHub. - Paste Client Secret in eHub
Copy the Client Secret and paste it in the Client Secret field in eHub. - Paste Access Token in eHub
Copy the Access Token and paste it in the Access Token field in eHub. - Set Order Update Frequency
In eHub, select how often you’d like to receive order updates. - Enable Fulfillment Notifications
Choose whether eHub Ship should send fulfillment notifications to buyers. - Set Shipment Notification Preferences
Choose when shipment notifications should be sent (e.g., to Store or Store & Buyer). - Save Settings
Click Save to complete the connection.